from ... per bed within the next 3 nights
Average rating from 373 Reviews
261 out of 373 of our customers said that they would
recommend St Christopher's Newquay to a friend.
3 of us paid for a 4 bedded room. The window was broken and would not shut. Our room was blowy and cold. Absolutely disgusted to be told if we wanted to be moved rooms, we would have to go into a 6 bedded room and pay for the extra 2 beds.
We paid for a service which was not up to the standards it should have been. And it was not our fault the window wouldn't close. Terrible customer service.
This was my 3rd stay at this hostel, but after this appalling treatment I doubt I will ever return to another st Christopher's inn. I am disgusted by the customer service by the staff here when we were paying customers. I would like this to be addressed with the staff here.
I would also like to add that in the end the staff rammed the window shut so we didn't move rooms/pay extra. But that left us in a room where we now couldn't open the window at all!
Replied on 26 Apr 2017
Thank you for your feedback.
We're sorry you had a less than stellar experience on this occasion and are addressing the issues you raised.
St. Christopher's and Belushi's Newquay
The pub is great and so is the view and the location- but the hostel (at least the room with 10 sharing beds) had holes on the toilet doors, there were no hooks behind the doors to keep anything, one shower was not working and none of the doors actually closed. The hallway could definitely use some room fresheners.
Replied on 20 Apr 2017
Thank you for your valuable feedback.
We're sorry we didn't look our best on this occasion.
The room you stayed in had suffered some damage from previous guests which our maintenance team has now fixed.
We look forward to welcoming you back again in the future.
St. Christopher's Newquay
Staff were really nice and great location to beaches etc. the bathroom floor in our room didn't look like it had been mopped or cleaned all year and the bathroom doors were broken, the shower had no curtain, holes in doors, it was pretty gross.
Lovely friendly staff I worked a 12 hour night shift and didn't go to bed till 7am the housekeeper let me lie in!
Thanks for your feedback Adrian! Look forward to greeting you again.
This was my 3rd time staying in the hostel, great location and staff :)
Replied on 05 Apr 2017
We're so glad you enjoyed your stay with us, looking forward to welcoming you back soon!
St. Christopher's & Belushi's Newquay
I had an amazing stay in Newquay! The hostel is close to everything, supermarket is a 2min. walk, close to coffee shop and bar. The surf school is really cool. The view from the room is amazing. And the staff are friendly and helpful
Replied on 02 Mar 2017
Glad you enjoyed yourself, Hopefully we will see you soon
Great staff, who were super friendly and welcoming. Definitely will stay again!
Thankyou for your awesome review
See you soon
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