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CoronaVirus - Update 24/3/2020

Dear St Christopher’s Inns customer, 

Today, we had to make the difficult decision to close all of our hostels. While this breaks our heart, we know it’s the right thing to do based on the latest government advice. Our temporary closure is in the interest of public health and safety and we have a responsibility to protect our awesome communities from around the world.

We want to thank you for your continued support over the years and we look forward to welcoming you to our hostels across Europe in the future.

We advise that you read up on the local safety travel advice from W.H.O for further information on how to travel safely and prevent the spread of the virus.

For all questions please consult the relevant section of our FAQ page or contact our team directly on feedback@st-christophers.co.uk

Cancellation policy

You must give at least 72 hours notice if you want to cancel a booking (a three week notice of cancellation is required on all bookings for Amsterdam). If you make a cancellation less than 72 hours before you are due to arrive, you will still be charged for the first night of your stay.

If you booked through a travel agency

Online travel agencies such as Hostelworld and booking.com operate their cancellation policies. Please consult their websites for the most up to date information

“Can I claim from my third party travel insurance if I choose not to come to a hostel?”

You will need to contact your travel insurance provider to discuss this. St Christopher’s can’t advise on insurance provided by another company.