Reviews
Check out our award-winning hostel!
91%
Average rating based on reviews
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MARGARET ELIZABETH
09 January 2026 - 95%
95%
Overall rating
Yes staff on duty Monday eve and Tuesday eve in particular.
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ABDIRAZAK
29 December 2025 - 100%
100%
Overall rating
Excellent staff.
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Anonymous
22 December 2025 - 95%
95%
Overall rating
Cosy hotel in good location
HMM Team Member -
22 December 2025
'Thanks a lot for this great review!'
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Stephen
18 December 2025 - 20%
20%
Overall rating
The worst hotel experience of my life, I booked a double room as I was going to my Christmas work party in the area. When I came back after the party I found my bed soaking wet from a leak in the room above, my bags and clothes were also soaked. I notified the staff and they told me all they had was a bed in an 18
HMM Team Member -
22 December 2025
'Hi there,
This issue was out of our control as a pipe burst above that room.
At the time this was the only room available.
Trust us, we would do without this type of issue as well'
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TALES
05 December 2025 - 78%
78%
Overall rating
Good bed and breakfast, horrible shower and toilet
HMM Team Member -
13 December 2025
'Thank you for your feedback.
Our team works hard to keep the hostel clean. We are sorry it didn't show.
Thank you'
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Anonymous
05 December 2025 - 100%
100%
Overall rating
Excellente
HMM Team Member -
13 December 2025
'Thank you very much for this great review!'
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Abulghasem
17 November 2025 - 95%
95%
Overall rating
I enjoyed my stay.. I shall come back again definitely.🤩🤩🤩🤩
HMM Team Member -
18 November 2025
'Thank you very much for this great review! We will pass the message to the team! See you soon!'
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Julia
17 November 2025 - 83%
83%
Overall rating
Good value for money, very warm and staff are helpful and responsive to any problems
HMM Team Member -
17 November 2025
'Thank you very much for this review!
We are currently checking the issues you have mentioned to fix them asap.
Thank you!'
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Anonymous
07 November 2025 - 95%
95%
Overall rating
Friendly and clean. Great location. Cute private room. Comfy bed. Powerful hot shower. Nice vibe.
HMM Team Member -
07 November 2025
'Thank you very much for this great review!'
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Anonymous
02 November 2025 - 86%
86%
Overall rating
Convenient and central place to stay. Close to venues, trains and travel.
HMM Team Member -
07 November 2025
'Thank you very much for your review.
We are currently in the process of fixing those issues.
Take care!'
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Anonymous
02 November 2025 - 95%
95%
Overall rating
Was fine.
HMM Team Member -
02 November 2025
'Thank you very much for your great review!'
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Abulghasem
02 November 2025 - 92%
92%
Overall rating
I really enjoyed my stay, definitely coming back to stay again.
HMM Team Member -
02 November 2025
'Thank you very much for your great review!'
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Abulghasem
29 October 2025 - 95%
95%
Overall rating
I enjoyed my stay always. Thank you for welcoming…
HMM Team Member -
02 November 2025
'Thank you very much for your great review!'
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MOUSSA
13 October 2025 - 92%
92%
Overall rating
The overall experience was great, one may argue that are always rooms for improvement, However, I personally found absolutely nothing to complain about.
HMM Team Member -
13 October 2025
'Thank you very much for this great review!
Take care!'
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JOHN
12 October 2025 - 95%
95%
Overall rating
Great place, easy to access from Heathrow airport. My twin room was cosy, comfortable and clean. Access to nearby shared toilets & showers was good. Lot of stairs so not good for mobility impaired ppl.
HMM Team Member -
13 October 2025
'Thank you very much for this great review!'
Hostel Award
- Nominated 2015
2nd Best Large Hostel Chain
- Nominated 2014
2nd Best Large Hostel Chain