Reviews
Check out our award-winning hostel!
91%
Average rating based on reviews
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Abulghasem
17 November 2025 - 95%
95%
Overall rating
I enjoyed my stay.. I shall come back again definitely.🤩🤩🤩🤩
HMM Team Member -
18 November 2025
'Thank you very much for this great review! We will pass the message to the team! See you soon!'
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Julia
17 November 2025 - 83%
83%
Overall rating
Good value for money, very warm and staff are helpful and responsive to any problems
HMM Team Member -
17 November 2025
'Thank you very much for this review!
We are currently checking the issues you have mentioned to fix them asap.
Thank you!'
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Anonymous
07 November 2025 - 95%
95%
Overall rating
Friendly and clean. Great location. Cute private room. Comfy bed. Powerful hot shower. Nice vibe.
HMM Team Member -
07 November 2025
'Thank you very much for this great review!'
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Anonymous
02 November 2025 - 86%
86%
Overall rating
Convenient and central place to stay. Close to venues, trains and travel.
HMM Team Member -
07 November 2025
'Thank you very much for your review.
We are currently in the process of fixing those issues.
Take care!'
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Anonymous
02 November 2025 - 95%
95%
Overall rating
Was fine.
HMM Team Member -
02 November 2025
'Thank you very much for your great review!'
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Abulghasem
02 November 2025 - 92%
92%
Overall rating
I really enjoyed my stay, definitely coming back to stay again.
HMM Team Member -
02 November 2025
'Thank you very much for your great review!'
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Abulghasem
29 October 2025 - 95%
95%
Overall rating
I enjoyed my stay always. Thank you for welcoming…
HMM Team Member -
02 November 2025
'Thank you very much for your great review!'
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MOUSSA
13 October 2025 - 92%
92%
Overall rating
The overall experience was great, one may argue that are always rooms for improvement, However, I personally found absolutely nothing to complain about.
HMM Team Member -
13 October 2025
'Thank you very much for this great review!
Take care!'
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JOHN
12 October 2025 - 95%
95%
Overall rating
Great place, easy to access from Heathrow airport. My twin room was cosy, comfortable and clean. Access to nearby shared toilets & showers was good. Lot of stairs so not good for mobility impaired ppl.
HMM Team Member -
13 October 2025
'Thank you very much for this great review!'
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GEORGE LENNOX
07 October 2025 - 32%
32%
Overall rating
Our stay was terrible ! We were staying for two nights in the hostel. For a reason no one could explain, the staff decided to put someone else in our beds for the second night ! It was extremely unpleasant for us to find two strangers in our beds when we got in from a night out at 2am. All our belongings had gone
HMM Team Member -
08 October 2025
'Hi George, we’re very sorry for what happened during your stay. This was an unfortunate mistake and not the standard we hold ourselves to. Our team acted as quickly as possible to locate your belongings and resolve the situation. We’ll review our procedures to make sure this does not happen again. Thank you for your feedback.'
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Aneesh
06 October 2025 - 92%
92%
Overall rating
Amazing. Very pollite staff and service. Cleanliness is top notch. I would love to stay here again.
HMM Team Member -
08 October 2025
'Thank you very much for this.amazing review! We will pass your kind words to the team!'
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Dean
05 October 2025 - 98%
98%
Overall rating
Comfy and clean bedding
HMM Team Member -
05 October 2025
'Thank you very much for this great review!'
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Lex
01 October 2025 - 78%
78%
Overall rating
Paid extra for the "private" room only to find randoms coming in and out of our bathroom. The lock should be outside the entire area, not just the bedroom. Also the complementary beer came in a thimble, a pint would have been nice. Other than that a decent stay!
HMM Team Member -
05 October 2025
'Thank you very much for this great review!
We will take your comments into consideration!'
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Anonymous
30 September 2025 - 100%
100%
Overall rating
It was a nice place to stay( I stayed in a 4 bed room). It was accessible; close to the Hammersmith.
HMM Team Member -
05 October 2025
'Thank you very much for this great review!'
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Anonymous
21 September 2025 - 63%
63%
Overall rating
Overall okay for the price. Unfortunatley I couldn’t sleep, because someone in my room was snoring loudly and I wasn’t able to switch rooms
HMM Team Member -
05 October 2025
'Thank you very much for this t review! We are sorry that you found hard to sleep but next time please come to us! We have nice earplugs for free at reception! Take care'
Hostel Award
- Nominated 2015
2nd Best Large Hostel Chain
- Nominated 2014
2nd Best Large Hostel Chain