Edinburgh Hostel Reviews

EDO Team Member - 01 June 2025
'Hiya, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay with us. It's great to know everything worked well on your trip in Edinburgh! We hope to welcome you back next time you're in the city. Best regards, Sully Reception Supervisor'

EDO Team Member - 01 June 2025
'Hi there, Thank you so much for your review, we really appreciate the feedback and hope your next stay goes as well as it did with us. :) Safe Travels, Sully Reception Supervisor'

EDO Team Member - 01 June 2025
'Hi there, Thank you so much for your feedback and we are so happy to see you have fully enjoyed stay with us, hopefully the rest of your stay in Edinburgh was the same. :) Best regards, Sully Reception Supervisor'

EDO Team Member - 01 June 2025
'Hiya, Thank you so much for taking the time to leave a review and providing us with your feedback. In regards to the key cards, we happen provide one key per booking as replacement key cards are costly when they are lost however additional keys are available for a charge of £2 if necessary. We understand the bathroom arrangements may not suit everyone, and appreciate your comments about the room and locker space. For solo travellers, we offer regular events throughout the week such as Hostel Social, Game Night, live music at Belushi’s, Pizza Social, and Wine & Design to help guests connect and socialize. Thanks again for staying with us and sharing your thoughts and we hope to host you again in the ear future. Best regards, Sully Reception Supervisor'

EDO Team Member - 01 June 2025
'Hi there, Thank you for your detailed review. We're really glad you found the dorm clean and the staff friendly. We'll be sure to pass that along to the team. Just to explain, we don’t have a full kitchen, but we do provide a small area in the chill-out room with a microwave, kettle, crockery, and cutlery for light use. The sink in that area has now been fixed. We appreciate your feedback on the luggage storage and shared bathrooms and will keep it in mind. Thanks again for staying with us and sharing your experience. Best regards, Sully Reception Supervisor'

EDO Team Member - 27 May 2025
'Wow, thank you so much for your wonderful review! We’re thrilled to hear you had such a positive experience with us! It’s great to know that you found the room clean, the staff helpful and welcoming, and the overall security of the hostel reassuring. We strive to create a safe and fun environment for our guests, and it’s fantastic to hear that we were able to do just that for you. Your kind words about the staff really mean a lot – they work hard to make everyone feel comfortable and at home. I’m so glad you felt safe and that you were able to keep your belongings secure. We’ll be sure to pass along your feedback to the team! It’s amazing to know that everything from the location to the facilities exceeded your expectations. We’d love to welcome you back anytime you’re in Edinburgh, and thanks again for sharing such a glowing review! Safe travels and hope to see you again soon! 🌟'

EDO Team Member - 26 May 2025
'Hiya, Really glad to hear you had a good time and that your room was a solid upgrade from your last hostel! Sounds like you had a great group of people too which is always makes the experience much better. Thanks for the kind words about the cleanliness, our housekeeping team will be happy to hear it. Hope we’ll see you again sometime! Best regards, Sully Reception Supervisor'

EDO Team Member - 26 May 2025
'Hi there, Thank you for taking the time to share your feedback. We're sorry to hear that your stay did not meet your expectations. We understand that noise can be an issue for some guests due to our central location and also being above a bar. For future stays, we do offer complimentary earplugs at reception and have staff available around the clock to help with any concerns, including room temperature adjustments. While our rooms are simple, we aim to provide a clean and comfortable space, and we’re always working to improve the experience for our guests therefore, we appreciate your comments and will take them into consideration as we continue to make improvements. Wishing you all the best in your future travels. Best regards, Sully Reception Supervisor'

EDO Team Member - 26 May 2025
'Thank you so much for taking the time to leave us your feedback. We’re really pleased to hear you enjoyed our central location and that your overall experience with our team and facilities was positive. It's great to know you had fun and felt the value lived up to expectations! That said, we're truly sorry to hear about your discomfort in the shared room and the cleanliness of the showers. Your comfort and safety are incredibly important to us. While our dorms are open to guests of all ages, we understand that everyone has different preferences and comfort levels when it comes to shared spaces. If you ever feel uneasy or encounter anything that affects your stay, our team is available 24/7 to help — whether that means exploring room alternatives (if available) or addressing any immediate concerns. As for the showers, we’ve passed this along to our housekeeping team. Please note that we also have QR codes in every bathroom that guests can scan to request additional cleaning at any time — we want to make sure everything stays up to standard throughout your stay. Thank you again for your honest feedback — it really helps us improve. We hope we’ll have the chance to welcome you back again for a smoother, more comfortable experience.'

EDO Team Member - 22 May 2025
'Thank you so much for your wonderful review and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our central location and found the hostel clean, secure, and welcoming — and it’s fantastic to see such high scores across the board, especially for our team. We'll be sure to pass your kind words on to them! We really appreciate your feedback about the automatic lighting in the bathroom and shower areas. We understand how frustrating it can be when the sensors aren’t perfectly aligned with your use, and we’re sorry for the inconvenience it caused. Your comments have been shared with our maintenance team to look into potential adjustments and improve the guest experience. If anything ever disrupts your stay, please don’t hesitate to let our 24/7 team know — we’re always happy to help find a solution on the spot. Thanks again for staying with us at St Christopher’s Inns Edinburgh — we hope to welcome you back soon!'

EDO Team Member - 22 May 2025
'Thank you so much for your amazing review and kind words! We're absolutely thrilled to hear that St Christopher’s Inns is your favourite hostel in Edinburgh — that truly means a lot, especially coming from someone who’s tried a few in the city! It’s great to know our team made such a positive impression; I’ll be sure to pass your lovely comments along to them. They’ll be delighted to hear they helped make your stay so enjoyable. We also really appreciate your honest feedback about cleanliness. Guest safety and cleanliness are top priorities for us, and we’re always working to improve. If anything ever feels less than perfect during your stay, we have QR codes in every toilet and bathroom so you can instantly request extra cleaning — and of course, our 24/7 team is always on hand to help with anything you need. Thanks again for choosing us — we hope to welcome you back soon for another fun and comfortable stay in Edinburgh! Warm wishes, The St Christopher’s Inns Edinburgh Team'

EDO Team Member - 20 May 2025
'Hey there, Thank you so much for staying with us and for your valuable feedback, we are glad that you felt welcomed and looked after by our wonderful 24/7 team :D and do rest assured that your feedback regarding the common toilets and showers has been forwarded to the right department and we will use this information to improve where needed. We do have in place individual QR codes for each toilet and shower which our guests can quickly scan to request extra cleaning, toilet paper, hand soap refill, etc. our housekeeping and reception team are always available to help out with this requests anytime! - As per local Health and Safety regulations it is mandatory for our premises to have window restrictors in place, but we do have electric fans in place available to be provided for free use in the rooms too :) Hope this information helps and that we get the chance to welcoming you back at any of our EU and UK hostels in the future, wishing you all the best!'

EDO Team Member - 19 May 2025
'Thank you so much for choosing to stay with us again — we really appreciate your loyalty, and we’re sorry to hear that your second visit didn’t quite live up to the first. It sounds like you were in our Old Town building this time, which, while newly renovated, can unfortunately experience a bit more noise from the bar and surrounding areas. We're truly sorry if this affected your rest. Please know that our team is available 24/7 at reception, and we’re always happy to help with any noise issues — whether that’s offering earplugs or seeing if a room move is possible. We also completely understand your point about hairdryers being used late in the evening. We’ll definitely pass this feedback along to our team to explore ways we can better manage quiet hours in shared spaces. We’re grateful for your overall positive ratings and kind words about the staff, security, and facilities. Your feedback helps us keep improving, and we really hope to welcome you back again for a third visit — and a much better night's sleep! Kind regards Alan'

EDO Team Member - 19 May 2025
'Thank you for your thoughtful and detailed review! We're glad to hear that your one-night stay was overall comfortable and that you enjoyed our location, staff, and security. We do apologize for any inconvenience caused by the limited number of showers and toilets in the room. We understand that having enough facilities for larger rooms can make a big difference to your experience, and we’re happy to hear that you didn’t have to wait, despite the high occupancy. Your feedback on water pressure and hot water is also valuable, and we’ll have our maintenance team check to ensure everything is functioning optimally. We also appreciate your comments regarding the lockers and cleanliness. We do strive to maintain high standards of cleanliness, especially in shared areas like the bathrooms and showers. We’ll pass on your feedback to our housekeeping team to ensure they can pay extra attention to these spaces, especially during busy times. In terms of locker sizes, we understand that some guests may need more space for larger luggage, and we’re exploring options to offer additional storage solutions. It’s great to hear that you found the beds and room amenities to your liking — the stable triple bunks, privacy curtains, and charging points are designed with comfort and convenience in mind. Thank you again for sharing your experience. We’re happy to hear that you had a good stay overall, and we look forward to welcoming you back if you're ever in Edinburgh again! Kind regards Alan'

EDO Team Member - 17 May 2025
'Hiya, Thank you so much for your kind words! We’re thrilled to hear that our desk staff, coffee bar team, and everyone you encountered made such a positive impression. Providing excellent service is something we truly value, and it’s wonderful to know that it made your experience even better. We’ll be sure to pass along your thanks to the team—they’ll be so happy to hear it! We hope to welcome you again soon! Warm regards, Sully Reception Supervisor'