Reviews
86%
Average rating based on reviews
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Anonymous
27 April 2025 - 78%
78%
Overall rating
Great location
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michael
25 April 2025 - 83%
83%
Overall rating
Good location and price.Friendly staff.Great coffee at Jakes.
EDO Team Member -
26 April 2025
'Hey there, Thank you so much for staying with us and for your kind review, we really appreciate it. We are glad to read that our staff were helpful and that you found our location convenient, and we can't agree more with you! Jakes coffee is fantastic! hehe. Thanks once more and hope to be able to host you again in the future. All the best. The STC Edinburgh Reception Team.'
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Mikko
22 April 2025 - 80%
80%
Overall rating
Stayed three nights, otherwise nice but i was ill whole stay.
EDO Team Member -
24 April 2025
'Hey there,
thank you for your feedback!
we are sorry that you could not enjoy your stay with us because you got ill, but we hope there will be another chance in the future. You might want to try our amazing hostel events such as beer pong, game or pizza night, sip and painting or one of our seasonal free events :)
Best regards,
Ilenia'
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Anonymous
22 April 2025 - 98%
98%
Overall rating
This place is amazing. Located in the centre, it is really close the old town which is really famous and enjoyable. The staff is open for any questions and any requests. The facilities were really clean. I recommend this place to whoever wants to visit Edinburgh! Thank you :)
EDO Team Member -
24 April 2025
'Hey there, Thank you so much for this amazing review! It was such a great pleasure having you as guest! We hope to see you again very soon here in Edinburgh or any other site across UK and Europe! Best regards, Ilenia'
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Anonymous
21 April 2025 - 83%
83%
Overall rating
Habitación pequeña y cama un poco incómoda. Dispone de hervidor y sets para hacer café y té. El wifi funcionó bien. El hostel tiene un sala chill con microondas que viene de lujo para poder preparar comidas. Tiene servicio de taquillas de pago para dejar las maletas.
EDO Team Member -
24 April 2025
'Hey there,
Thank you for your feedback, we are sorry that you didn't find the bed comfortable enough. Our 24/7 reception is alway willing to help if you report a problem.
We hope you will be willing to give us another chance in the future.
Best regards,
Ilenia'
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Alexandre
21 April 2025 - 100%
100%
Overall rating
Amazing location and premises.
EDO Team Member -
24 April 2025
'Hey there, Thank you so much for this amazing review! It was such a great pleasure having you as guest! We hope to see you again very soon here in Edinburgh or any other site across UK and Europe! Best regards, Ilenia'
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Lavanya
21 April 2025 - 100%
100%
Overall rating
Perfect location, really good staff!
EDO Team Member -
24 April 2025
'Hey there, Thank you so much for this amazing review! It was such a great pleasure having you as guest! We hope to see you again very soon here in Edinburgh or any other site across UK and Europe! Best regards, Ilenia'
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Anonymous
20 April 2025 - 55%
55%
Overall rating
The price is too high for what you get for it but Friendly staff
EDO Team Member -
23 April 2025
'Hey there,
Thank you for your feedback, we'll pass your appreciation to our staff!
We are sorry if you didn't find the cleaning of the toilet up to standard during your stay.
Our team members always do their best to keep the hostel in nice shape, this is why we put in place a QR system for cleaning request around the building, so that the cleaning can be reported and assured in a hurry. If you did report a cleaning request and it didn't take place, please do reach out so we can try to understand what went wrong so that we can avoid it to happen again in the future.
We hope you'll be willing to give us another chance in the future :)
Best regards,
Ilenia'
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Anonymous
19 April 2025 - 78%
78%
Overall rating
Noisy and difficult to sleep. Prople coming and going al night.
EDO Team Member -
23 April 2025
'Hey there,
Thank you for your feedback, We are sorry if you didn't find the cleaning of the toilet up to standard during your stay.
Our team members always do their best to keep the hostel in nice shape, we'll try to understand what went wrong so that we can avoid it to happen again.
We hope you'll be willing to give us another chance in the future :)
Best regards,
Ilenia'
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Miriam
19 April 2025 - 75%
75%
Overall rating
Second time staying here. Perfect location and friendly staff. 5/5 starts at last visit. This time 3/5 total. Toilets and showers where dirty, not all beds had four curtains around it making it disturbing at night when lights on, or when people came to hang their coats up. People were also very noisy this time
EDO Team Member -
23 April 2025
'Hey there, Thank you for your feedback.
We are sorry if you didn't enjoy yor stay like the previous time. It is rewarding for us when we have returning guests.
Sorry to hear that you didn't find the cleaning of the toilet up to standard during the last stay. Our team members always do their best to keep the hostel in nice shape, this is why we put in place a QR system for cleaning request around the building, so that the cleaning can be reported and assured in a hurry. If you did report a cleaning request and it didn't take place, please do reach out so we can try to understand what went wrong so that we can avoid it to happen again in the future.
We hope you'll be willing to give us a further chance in the future :)
Best regards, Ilenia'
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Anonymous
16 April 2025 - 98%
98%
Overall rating
Everything was great except the pillow, which was super thin. No complaints other than that, the room was better than the pictures!
EDO Team Member -
23 April 2025
'Hey there, thank you for the amazing feedback.
We hope to host you again soon and if you will need a different pillow our 24/7 reception will provide it asap! We're here to take the best care of our guests! :)
Best regards,
Ilenia'
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Anonymous
15 April 2025 - 83%
83%
Overall rating
Enjoyed our stay. Toilet and showers do need to be cleaned frequently during busier times.
EDO Team Member -
16 April 2025
'Hi there,
Thank you so much for taking the time to leave a review, we appreciate the feedback and have shared it with the team.
I am happy to see the rest of your stay went well and you have enjoyed Edinburgh.
Once again, thank you for the feedback and I wish you safe travels.
Best regards,
Sully
Reception Supervisor'
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Anonymous
15 April 2025 - 86%
86%
Overall rating
Lovely stay. There was a lot of noise by a big group of young people during the night, but understand that that is out of the hostels hands. Brilliant location
EDO Team Member -
16 April 2025
'Hi there,
Thank you so much for your review, we really do appreciate your feedback.
I am sorry to hear of the cleanliness not being top notch, we have passed the message on to our team and are glad to see the rest of your stay went as planned.
Best regards,
Sully
Reception Supervisor'
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David
13 April 2025 - 100%
100%
Overall rating
Excellent. Nice staff all round. Very helpful and friendly. Very well kept.
EDO Team Member -
13 April 2025
'Hey there,
Thank you so much for this amazing review! It was such a great pleasure having you as guest!
We hope to see you again very soon!
Best regards,
Ilenia'
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Anonymous
11 April 2025 - 100%
100%
Overall rating
It was a very comfortable stay. It's very well located and the staff are very attentive, helpful and they can attend you in several languages. There was also a young and international atmosphere among the guests.
EDO Team Member -
11 April 2025
'Hey there,
Thank you for your great feedback and for being such an amazing guest.
We hope to host you again in the future here in Edinburgh or one of our sites across UK and Europe!
Best regards,
Ilenia'