Reviews
Check out our award-winning hostel!
89%
Average rating based on 33 reviews
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Belindaanne
21 January 2020 - 100%
100%
Overall rating
Best hostel in the world - love coming back and having a drink with all the great staff and regulars 🧡
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Quentin
15 January 2020 - 86%
86%
Overall rating
2 days. Safe. Clean. Friendly.
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Dimitris
15 January 2020 - 100%
100%
Overall rating
The girl working in the morning was phenomenal!
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Wallis
15 January 2020 - 95%
95%
Overall rating
Wonderful stay! Clean, pleasant and amazing roommates. Will definitely be back. Exceptional staff that goes above and beyond to accommodate.
Hayley -
22 January 2020
'Thank you so much for leaving us this lovely review! We are absolutely thrilled to hear that you enjoyed your stay with us. Safe travels and take care! <3'
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Iaroslav
13 January 2020 - 92%
92%
Overall rating
Amazing, central location. Pleasant and helpful staff. Good level of security. However, I did not like the beds that are really light, and once you touch it, the bed makes noices. The hostel should change them to more solid ones.
Hayley -
14 January 2020
'Dear Iaroslav, thank you for the nice review! We appreciate your feedback and we will definitely take it under consideration. You are welcome to stay with us any time. Safe travels and take care!'
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Susanne
13 January 2020 - 86%
86%
Overall rating
Great location. You get a curtained off bed with sockets and light inside and a locker. Bring a padlock or buy one.
Hayley -
14 January 2020
'Hey there! Thank you for the nice review. And we are sorry for the inconvenience you have experienced here. Hot water situation is no longer an issue. It happened because of the construction work right next to our hostel and it was out of our control. Sorry you had to experience that :( And regarding the fire safety, in case of an emergency our hostel guests would never be left alone. All of our staff members go through a mandatory fire marshal training and are thought how in case of an emergency help our guests to leave the hostel as fast as possible. We never had a fire emergency before, but we are doing our best to make sure that we are prepared. Thank you for the lovely review again and safe travels! '
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Shane
12 January 2020 - 69%
69%
Overall rating
To Whom it may Concern, The stay in this facility was pretty unsatisfactory. The reasons are as followed: 1. Construction site noise pollution (ie. early hours of the morning). 2. Shower facilities inadequate (ie. no hot water 2/3 nights there !!!). 3. Bedroom arrangement (ie. pillows are of such poor quality they
Hayley -
14 January 2020
'Hey there. Thank you for the review. So sorry that you had to experience these disturbances while staying with us. It was out of our control. Hot water situation is no longer an issue and hopefully it will stay that way. Sorry about the pillow, but when guests tell us that the pillow on their bed is uncomfortable, we always give a second pillow. Putting them together helps. Wish you had told us about that. Anyway, we are a new hostel and we are still trying to figure out the way to comfortably accommodate all of our guests. Sorry that we did not live up to your expectations. Safe travels and take care! '
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Erica
10 January 2020 - 98%
98%
Overall rating
Very good
Hayley -
14 January 2020
'Dear Erica, thank you for the nice review! Hope to see you again one day in our hostel. Best wishes from London! '
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Nicole
09 January 2020 - 75%
75%
Overall rating
hotel en plein centre de londres a proximité des transports . manque dans la chambre d'une table de chevet au moins et d'une chaise ou deux . malgré le pub en dessous aucun bruit .
Hayley -
14 January 2020
'Dear Nicole, thank you for the review. And sorry for the inconvenience you have experienced here. Best wishes from London! '
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Anonymous
09 January 2020 - 100%
100%
Overall rating
Friendly staff, I enjoyed the stay.
Hayley -
14 January 2020
'Hey :) Thank you for the great review. Best wishes from London! '
Hostel Award
- Winner 2016
Best Large Hostel Chain
- Nominated 2014
2nd Best Large Hostel Chain